1. Who We Are

We are United Water Restoration Group of South Florida, a property damage restoration company serving South Florida and surrounding communities.

2. Information We Collect

a. Log Files

Our website follows standard procedures for using log files. These files log visitors when they visit our website and may collect:

• IP address
• Browser type
• Internet Service Provider (ISP)
• Date and time stamp
• Referring/exit pages
• Click behavior

This information is not personally identifiable and is used for analyzing trends, administering the site, tracking visitor interaction, and gathering demographic information.

b. Cookies and Web Beacons

We use cookies to improve user experience. These cookies store visitor preferences, track which pages were accessed, and customize content based on browser type and usage.

You can manage or disable cookies through your browser settings. For more information, visit your browser's support site.

3. Advertising Partners

We may partner with third-party advertisers who use cookies, JavaScript, or web beacons to display ads. These technologies automatically collect your IP address and may track engagement with ads.

Advertising partners may include Google (https://policies.google.com/technologies/ads).

Note: We do not control third-party cookies or data collection practices. Please refer to each advertising partner's own privacy policy for more details.

4. Data We Collect from Partners

We may receive anonymized or pseudonymous data from advertising platforms to improve ad targeting, including:

• Device/browser IDs (e.g., cookie strings, mobile ad IDs)
• Aggregated ad performance metrics
• Demographic or behavioral segments
• Hashed versions of email addresses or Customer IDs

This helps us recognize your interests across devices and browsers to improve marketing relevance.

5. SMS/Text Message Opt-In & Consent

By submitting your phone number through any contact form or interaction on our website, you expressly consent to receive SMS/text messages from United Water Restoration Group of South Florida.

• Messages may include appointment reminders, service updates, promotions, or follow-ups
• Message frequency varies
• Message and data rates may apply
• Reply STOP to unsubscribe at any time
• Reply HELP for assistance

Your phone number is securely stored and will never be sold. This SMS program complies with A2P 10DLC requirements and is used solely for customer communication.

6. Children's Privacy

We do not knowingly collect personal data from children under the age of 13. If you believe a child has submitted personal information to our site, please contact us immediately and we will take prompt action to remove the data.

7. Your Privacy Rights

You may request a copy of the personal data we have collected about you, or that we delete your personal information.

8. Scope of Policy

This Privacy Policy applies only to information collected through our website and not to data gathered offline or through other channels.

9. Contact Us

For questions or concerns regarding this policy or your personal data, please reach out via our contact form.

10. Consent

By using our website, you consent to our Privacy Policy and agree to its terms and conditions.